Work It Out At Work

Transforming Conflicts into Opportunities

 

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Workplace conflict affects productivity, morale and the bottom line of all organizations, companies and agencies, regardless of the nature of each business.  The costs can include stress, loss of productivity and opportunities and immeasurable costs to reputation.  With dwindling resources in today's economy, organizations are realizing now more than ever the importance of maximizing efficiency by solving problems and creating workplace cultures that motivate employees to be productive and collaborative.

The Western Justice Center (WJC) "Work it Out at Work" training provides practical tools to transform common work-related conflicts into constructive, win-win solutions.  

This training offers skills‐based learning in the following areas:

  • The types and origins of common workplace conflicts
  • Positions, interests, and needs in the workplace
  • Conflict resolution processes for professionals
  • Communication and negotiation tips and techniques
  • Cross-cultural communication
  • Development of conflict resolution systems for the workplace

WJC provides a full, two-day training program; customized on-site trainings; and webinars on specific concepts. 

Feedback from past participants includes:

"There were so many experts available to answer questions and give real-world examples, and the resources provides (workbook) were really great.  The roleplays were very helpful."

"The agenday activities were very well planned and kept the group engaged throughout.  The staff ... made the workshop very fun."

"This training was very well organized from beginning to end.  There was a lot of information that was extremely helpful that the trainers managed to compress in these two days."

"Overall, the training was interesting.  The examples [gave] me an idea on how to resolve conflict.  The speakers were awesome!"

"It was a really great webinar and I'm looking forward to implementing it into our own organization."

Furthermore, 96% of participants in a full-length training stated that they agree or strongly agree that the skills and exercises presented are useful tools for their work. 

For more information, contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Western Justice Center Blog


  • Posted by Sarah Belknap on January 04, 2012 

    Western Justice Center and Encompass have formed a collaboration that allows us to expand our services to schools. WJC would like to introduce you to our partner’s educator training program, Creating Bias-Free Classrooms.  This interactive teacher-training program uses live, improvisational theater to equip educators to build safe and inclusive classroom environments.  During each training session, teachers learn the laws and relevant teaching standards for creating a safe classroom.  They assess their own comfort and competence in handling these issues, learn to identify various forms of bias, and get hands-on experience in the most effective techniques to use in a classroom. By watching realistic classroom scenes performed by teenage actors, the teachers get to see how bias affects every student in the classroom. Teachers can safely experiment with different strategies of addressing bias related to gender, race or sexual orientation by practicing on teenage actors who are trained in improvisational theater.

    The program was created by Encompass and is a project of a service-learning class at the Los Angeles County High School for the Arts.   Join us on January 19, 2012  from 5-7:30 p.m. for an overview and demonstration of the program. Please RSVP with This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

  • Posted by Sarah Belknap on December 10, 2011 
    Judge Dorothy Nelson who founded WJC is profiled in this month's Pasadena magazine.  Judge_Nelson_Pasadena_Magazine_December_2011.pdf
  • Posted by Bethany Leal on December 02, 2011 

    As a long-time activist, I have understood the theory of non-violent action for many years.  I have studied the Greensboro lunch counter sit-ins and the teachings of Cesar Chavez.  Only recently, however, have I come to understand and fully embrace the practice of non-violent action and conflict resolution.

  • Posted by Emily Linnemeier on September 13, 2011 

    August was a training whirlwind for WJC program staff and the stakeholders we work with across the education spectrum: teachers, students, and security officers.  This approach of training stakeholders disperses conflict resolution knowledge throughout an educational institution so that all members of the school community can support one another in using conflict resolution skills.

  • Posted by Sarah Belknap on August 01, 2011 
    Strong supporter Tanya Acker talks the debt ceiling, compromise, and what Congress can learn from elementary school students in her new blog piece on the Huffington Post. Click here to check it out and tell us what you think via This e-mail address is being protected from spambots. You need JavaScript enabled to view it , facebook, or twitter.
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